Supported by the Chamber of Commerce and Industry of the Republic of Uzbekistan
November 15–16, 2022
Tashkent, HAYATT RIGENCY Hotel
Information support:

About Forum

Retail is  a  universe that changes at  the speed of  light. To  be  in  the trend, you need to  constantly update your knowledge, exchange experiences with the best representatives of  the industry, test and implement new breakthrough technologies. Otherwise you won'’t see success as  you see Uranus without a  telescope.

PLUS-Forum is  devoted to  the current state and prospects of  the retail industry and online commerce in  the CIS, Central Asia and abroad.

Here you can talk to  the leading international retail industry experts who will talk about the projects and cases which have become successful in  the realities of  their companies, offer solutions to  the problems which are now facing the domestic business of  Uzbekistan and Central Asia.

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Forum Topics

Retail Retailer 2022. Trends. Promising formats. Competition as a driver for increasing efficiency and productivity

Network and non-network offline retail. Problem management. Implementation of innovations

Foreign FMCG and food producers. Forecasts and prospects for entering the markets of Central Asia

Import or localization of production? Available niches

Foreign trading networks. Prospects and forecasts for entering Central Asia market

Development of e-Commerce. New trends and solutions

Omnichannel in retail

Perspective formats. Competition as a driver for increasing efficiency and productivity

Online sales. What have you achieved? What’s still a plan?

Working with foreign marketplaces. Practical experience and tips for the businessman working with marketplaces

Marketing strategy: how to get the planned profit

Retail branding as a tool to get more profit

The new landscape of the foodtech market. The practice of leaders. Growth drivers

Sales networks and suppliers. The course to self-regulation. Network and local retail. Management and scaling approaches

Digital transformation of retail. Interaction with IT-companies

Payment instruments in retail. Acquiring and QR-payments

Biometrics and identification

Retail security

Promising credit and installment payment formats, express loans, BNPL

Loyalty and marketing. Market transformation. Priority directions. Improvement of quality of service

Labeling. Technology and business

Fulfilment and logistics. Current problems and solutions

Internet stores: logistics in domestic and international markets. Trends, new technologies and services

HR-strategy — an element of reputation management, personnel management


Pedro Janeiro
Managing partner
Design Thinkers
Michael Ruckman
Special Guest of the event
International expert in Customer Experience, Relationship Management, Loyalty and Business Transformation
Andrey Drovovoz
General Director
Baraka Market
Azamat Osmanov
General Director
Elena V. Son
Executive Director
American-Uzbekistan Chamber of Commerce (AUCC)
Azamat Shaismailov
Commercial director
Retail chain Makro
Malik Karimov
Marketing Director
Retail Chain
Ismael Germain
Sales Director
Schiever Uzbekistan, retail chain Bi1
Olga Kondratyeva
Purchasing Director
Schiever Uzbekistan, retail chain Bi1
Georgiy Fesenko
ex CEO, ex Alibaba
Mirzhamol Sulatanov
Co-founder and IT-Director
Madina Senseigalieva
Commercial Director
NielsenIQ Kazakhstan
Ayshe Bakhadirova
Business development director
Anna Timoshina
Managing partner
VBO Rybycore
Nadezhda Fomina (Bader-Baer)
Independent International consultant on strategic and retail marketing, business schools professor (MBA Programmes)
Feodor Virin
Analytical company Data Insight
Elena Molodyk
HR Director
Makro Network
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Sponsors and Partners

General sponsor


Silver sponsors


Bronze Sponsors


Terms of Participation

For employees of retail chains and online stores selling FMCG products, government agencies and specialized media of Uzbekistan, Kazakhstan, Tajikistan, Kyrgyzstan, Georgia, Azerbaijan, and media representatives
The Organizing Committee reserves the right to refuse to participate without giving any reason
Sponsors and Partners
For ONLINE participation
95 €
For all other categories of participants
690 € until 1.10 790 € until 15.11

Venue Plan

Crystal Hall

Forum Scheme

Amir-Timur Hall

Forum Scheme

Amir Temur Hall •
Crystal Hall •


Deputy Chairman
Konstantin Grizov
For speakers
Eka Mamasakhlisi
For participants
Sergey Savchenko